Frequently Asked Questions
Common Questions About Our Services
Explore answers to frequently asked questions about contacting TruthMD and our comprehensive services.
How can I contact TruthMD for service inquiries?
You can reach us at 1-888-418-8277 or email us at info@truthmd.com for any inquiries regarding our services.
With Provider Monitoring, how am I notified of changes?
You can review updates on your Provider population on our Monitoring Dashboard, via configurable change notification emails, and via our standard monitoring APIs.
What information do I need to provide for a credentialing request?
For credentialing requests, we typically need the provider’s full name, NPI number, credentialing state(s), and any relevant documentation for verification. But our credentialing specialists can adapt to your specific needs.
What is the turnaround time for credentialing services?
Our credentialing process is highly automated, providing turnaround times of hours or days instead of the weeks or months of primarily manual CVOs.
However, completeness of the input data, availability of contacts, and volume can be a factor.
How does TruthMD ensure data accuracy?
We use a combination of automated systems and expert data analysts to verify and update provider information regularly.
Can TruthMD integrate with our existing systems?
Yes, we offer customized APIs and file-based access to seamlessly integrate with your current provider data management systems.
Is TruthMD a public company?
No, TruthMD is a privately held company dedicated to providing top-tier healthcare data solutions.
Is TruthMD currently hiring?
Yes, we are seeking qualified credentialing specialists as well as data operations, software engineering, and client relations candidates. Please email your current resume to info@truthmd.com.